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☆ Sachem Head’s Andy Stafman joins Twilio’s board. Here’s how he may help grow margins
▼ + stars: | 2024-04-06 | by ( Kenneth Squire | ) www.cnbc.com time to read: +6 min

More recently, after nominating a majority director slate, Sachem Head settled for three board seats at US Foods. Taking board seats signifies both commitment and contribution, and this philosophy and style is really paying off for Sachem Head. After 2021, the revenue growth started slowing: It's 8.5% today, and it's estimated to be 5% to 10% in the coming years. As much as a growth market rewards hyper-growth stocks, it punishes those companies when revenue growth slows. On March 30, Sachem Head received a board seat for Andy J. Stafman, partner at Sachem Head, and agreed to withdraw its notice of shareholder proposals and nomination of candidates for election to the board at the 2024 annual meeting.

Persons: Scott Ferguson, Sachem, Ferguson, Olin —, Twilio, Twilio's, Jeff Lawson, Khozema, denigrate Lawson, Sinch, Andy J, Stafman, Anson, Sagar Gupta, Thomas Wyatt, Ken Squire Organizations: Pershing, Olin, US Foods, Sachem, Communications, Gartner, IDC, Twilio . Legion Partners, Anson Funds, Legion Partners, 13D Locations: Twilio

☆ Twilio begins operational review of activist-targeted business unit
▼ + stars: | 2024-02-14 | by ( Rohan Goswami | In Rohangoswamicnbc | ) www.cnbc.com time to read: +2 min

Twilio has been the subject of shareholder scrutiny over the performance of its Segment business, which it acquired at a large premium to its private-market valuation and has dragged on the performance of Twilio's longer-standing communications business. Activist investors at Anson Funds and Legion Capital have both said they would like the company to sell off either the Segment unit or the whole company. The company reported earnings per share, excluding items, of 86 cents, better than an LSEG, formerly Refinitiv, consensus estimate of 58 cents. The company reported a loss of $365.4 million in its fourth quarter. Analysts surveyed by StreetAccount had been expecting 311,000 active customers, but the company reported only 305,000 active customers.

Persons: Jeff Lawson, Twilio, Twilio didn't, Jeff Lawson's, Lawson, Khozema Shipchandler, Shipchandler, StreetAccount Organizations: Communications, Twilio Inc, New York Stock Exchange, Anson Funds, Legion Capital, Revenue, CNBC PRO Locations: New York City

☆ Meet the 6 startups reimagining the future of customer engagement with generative AI
▼ + stars: | 2024-02-01 | by ( Sponsor Post | ) www.businessinsider.com time to read: +8 min

2023 was a breakout year for generative AI that significantly advanced how companies build and deploy AI-powered products and experiences. Out of the many applications, Twilio selected six exceptional startups that leveraged practical generative AI applications across healthcare, hospitality, logistics, and more. The honorees demonstrated extraordinary advances toward the future of trusted communications and customer engagement and proved the real promise of generative AI. By layering AI technology on top of legacy systems, FleetWorks is able to automate the most time-consuming part of logistics management: live order issue handling. Learn how to transform your communication channels with Twilio and Generative AI by visiting Twilio's website or by tuning into this recent webinar.

Persons: Twilio, Khozema Shipchandler, Brandon Leen, Sinead Bovell, Arist, Arist Arist, Fleetworks, Milo, Smith.ai Smith.ai Organizations: Twilio Ventures, BMO, DoorDash, World Health Organization, OpenAI, Insider Studios

☆ Twilio CEO Lawson steps down after bruising activist battles
▼ + stars: | 2024-01-08 | by ( Rohan Goswami | In Rohangoswamicnbc | ) www.cnbc.com time to read: +3 min

The move comes as Twilio grapples with two activist investors who have been pushing for significant changes. In a regulatory filing announcing the move, the company also said Twilio expected fourth-quarter revenue and income to come in above its prior guidance. Lawson will also step down from Twilio's board, where he had served as chairman. "I am honored to step into the CEO role," Shipchandler said in a release. We look forward to continuing to engage with Twilio's Board and management team going forward," he added.

Persons: Jeff Lawson, Spain Twilio, Twilio, Lawson, Khozema, Shipchandler, Jeff Epstein, we've, Jeff Lawson's, Sagar Gupta, Gupta, Partner's Organizations: Twilio, Mobile, Congress, Bessemer Venture Partners, Anson Funds, Legion Partners, CNBC, Qatalyst Partners, Twilio's, Partners, Twilio's Board, CNBC PRO Locations: Barcelona, Spain, Twilio

☆ Twilio announced top executive departures at an all-hands meeting to discuss recent layoffs. Leaked messages show employees felt blindsided and let down: 'Trust is nonexistent at this point.'
▼ + stars: | 2023-02-15 | by ( Ashley Stewart | ) www.businessinsider.com time to read: +3 min

The company addressed the plans, and announced executive departures, during an all-hands meeting. Eyal Manor — the chief product officer to whom the company just agreed to give a $2.5 million cash bonus — is leaving the company, Twilio leaders announced in the all-hands. Lybra Clemons — the company's first chief diversity, inclusion, and belonging officer, hired in 2020 — is also leaving, Twilio announced during the all-hands. The plan to cut 17% of workers follows another significant Twilio layoff in September when the company cut 11% of workers. In September, Twilio announced layoffs of 11% of its workforce.

☆ Twilio to Lay Off 17% of Staff in Second Round of Cuts
▼ + stars: | 2023-02-13 | by ( Will Feuer | ) www.wsj.com time to read: 1 min

Twilio Inc. said it is laying off about 17% of its employees, its second round of job cuts in about five months, and reducing certain employee perks as the cloud-communications company moves to prioritize profit over growth. Chief Executive Jeff Lawson said Monday that the company is reorganizing into two business units: Twilio Communications and Twilio Data & Applications. Khozema Shipchandler , the current chief operating officer, will serve as head of the new communications unit, while Elena Donio , president of revenue, will head up the Data & Applications business.

☆ Twilio to Lay Off 17% of Workers in Second Round of Cuts
▼ + stars: | 2023-02-13 | by ( Will Feuer | ) www.wsj.com time to read: 1 min

Twilio Inc. said it is laying off about 17% of its employees, its second round of job cuts in about five months, and reducing certain employee perks as the cloud-communications company moves to give priority to profit over growth. Chief Executive Jeff Lawson said Monday that the company is reorganizing into two business units: Twilio Communications and Twilio Data & Applications. Khozema Shipchandler , the current chief operating officer, will serve as head of the new communications unit, while Elena Donio , president of revenue, will head up the Data & Applications business.

☆ Twilio to lay off about 1,500 employees, or 17% of its workforce
▼ + stars: | 2023-02-13 | by ( Ashley Capoot | ) www.cnbc.com time to read: +2 min

Twilio on Monday announced plans to cut around 17% of its workforce, or roughly 1,500 jobs based on the 8,992 employees reported as of Sept. 30, 2022, in a company filing with the Securities and Exchange Commission. Twilio announced the layoffs in a blog post shared on its website. Lawson said Twilio is forming two business units to help the company spend less and become more efficient. One unit, Twilio Data & Applications, will be led by Elena Donio, and the second unit, Twilio Communications, will be led by Khozema Shipchandler. In January, Google revealed plans to lay off more than 12,000 workers, Microsoft announced plans to cut 10,000 employees and Salesforce said it planned to lay off 7,000 workers.

☆ Twilio plans to lay off 17% of staff, internal email shows
▼ + stars: | 2023-02-13 | by ( Ashley Stewart | ) www.businessinsider.com time to read: +2 min

Twilio plans to lay off 17% of its staff, according to an internal email. "This is upsetting to be sure, so I want to share with you the reasons for making this tough decision, as well as some other changes," Lawson wrote. The company is also reorganizing to create new business divisions: Twilio Data & Applications, led by Elena Donio, and Twilio Communications, led by Khozema Shipchandler. Lawson's email said affected employees would be notified within three hours of the announcement via their personal addresses. Twilio's business boomed during the pandemic when demand for its communication services soared, and it hired thousands of new staff.

☆ Twilio executives scheduled an unusual Sunday meeting right before the Super Bowl, and now employees are worried about a reorg or layoffs
▼ + stars: | 2023-02-12 | by ( Ashley Stewart | ) www.businessinsider.com time to read: +4 min

Twilio CEO Jeff Lawson scheduled a meeting with other top execs just before the Super Bowl. The meeting, and other developments, have stoked employee concern about a possible reorg and more layoffs. Twilio co-founder and CEO Jeff Lawson has an unusual meeting scheduled with other top executives of the tech company an hour or so before the Super Bowl starts on Sunday. The recently organized gathering has employees anticipating big changes, including a potential reorganization and maybe more layoffs. The employee said Twilio recently moved the results date back, although didn't know the reason.

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